Care Worker Training Centre

From our award winning and purpose built Care Worker Training Centre in Bangor Gwynedd, we are forever committed to providing a high quality service to the people we care, help and support at home.

Having held Investors in People & Leadership in Management status for over 13 years, Cymorth Llaw employees benefit from a dedicated environment of learning where they are able access the latest information in relation to their job role and focus on the development of  key skills needed to deliver quality care at home.

Care Worker Training & Development

Training with Cymorth Llaw is mandatory under the terms and conditions of employment with the agency. Cymorth Llaw will meet the cost of all training provided to staff and staff are also paid to attend training sessions.

All employees who work in direct care roles (Care Workers) complete common induction standards training, (in line with Continuing Professional Development) that is of the highest possible standard. This is completed in the form of certificated training or awards of learning.

Care Workers complete a specifically designed in-house training program that is relevant to their job role. Staff are supported and given every opportunity to pursue professional qualifications in Health & Social Care (Diplomas levels 2, 3 and above). Staff achieve diploma level qualifications whilst working.

Cymorth Llaw employees  receive tuition that goes beyond that required to meet national minimum standard. Staff also receive further/additional/specialist training, helping them to be at the forefront of service provision in North Wales.

Training topics

All training provided is job specific and is linked to QCF/NVQ Diploma Health & Social Care.

Our training program consists of:

  • Office Based Induction & Practical Care training
  • Community Based Induction
  • Community Based Shadowing
  • All Wales Manual Handling Passport
  • Fundamentals of Care including ‘The role of the care worker’
  • Communication, equality & diversity and person centred approaches
  • Welsh Language Tuition –  beginner & confidence building
  • POVA
  • Safeguarding Children
  • Makaton Training
  • Supporting people with Autistic Spectrum Disorder
  • PECS
  • Reablement Awareness
  • Break Away
  • Personal Care
  • Infection Control
  • First Aid
  • Basic Food Safety
  • Medication Awareness
  • Health and safety
  • Fire Awareness
  • Dementia Awareness
  • Catheter and Stoma Awareness
  • Peg Care & Safety
  • Dignity & Respect
  • Palliative Care
  • QCF Health & Social Care (various)
  • Further and/or specialist care training

Carer Cadet

Our hugely successful Carer Cadet Program provides the next generation of care workers with the skills, knowledge, help & support that is needed to embark on a professional career pathway with Cymorth Llaw.

Working in partnership with Grwp Menai Llandrillo, we offer 18-24 year olds the opportunity to learn whilst working in full time employment with a leading Social Care company in Wales.

Carer Cadet includes both classroom and community based tuition and our scheme is specifically designed to give young people a comprehensive program of learning, equipping them with the skills and knowledge they need to provide the best possible care.

For more information regarding enrolment please call 01248 679922 or email