"I would be grateful if you could personally thank on my behalf each and every member of staff for their services administering care and comfort to my aunt during her illness. They worked effectively and efficiently, displaying kindness and compassion. With out doubt whatsoever, you have first-rate staff.
" Service user’s family, Caernarfon
Why Choose Us
Quality Assured Care in North Wales
‘Employing the best local people to provide the best local care’
With an attitude of ‘to do for as would be done by’, we select and employ the best local people who we train, develop and support to deliver a professional service that meets your direct need.
All our staff complete a thorough selection & vetting process prior to employment, including completion of an enhanced Disclosure and Barring Service check.
‘A Commitment to Excellence in Care’
Having held Investors in People & Leadership in Management status for over 12 years – We are totally committed to providing you with a professional care service that is delivered through a bilingual, highly trained and motivated workforce.
Workforce Development – We invest greatly into the training, development and support of our Care Workers. At no cost to our staff, we provide our Care Workers with all the training, knowledge and qualifications they need to deliver high quality care at home.
Environment of Learning – All our training is conducted from our purpose built and award winning Care Worker Training Centre, based at Parc Menai Business Park in Bangor, Gwynedd. This facility is also home to our hugely successful Young Care Worker program – Carer Cadet.
Leading from the front – We employ Care Service Managers who are highly active in the community and who are constantly evaluating your care need. Our managers are highly experienced, knowledgeable and are completely understanding of individual requirements when planning your bespoke care package.
Capacity to Care – We employ a workforce of over 200 highly trained and motivated people throughout the region and we continue to grow. We are able to offer our staff a long term career in Social Care work with the hours of work they want, through employment that is both flexible and permanent – giving you the continuity of service you desire.
‘A track record of quality and reliability’
We are recognised as leaders in Domiciliary Care throughout North Wales and consistently achieve outstanding inspection reports.
We are an approved service provider for Gwynedd, Anglesey and Conwy Local Authorities & Local Health Boards. We work closely with many other care service commissioners and deliver many hours of care throughout the region. We cater for a large, diverse and wide ranging private client base through a service that is highly responsive and specific to need.
We are registered with the CSSIW as both a Homecare and Nursing Agency. We are a member of the UKHCA and we are also recognised as Investor’s in People.
Call us today 01248 679922